Returns & Exchanges
At Anova Culinary, we stand behind the quality of our precision cooking products and offer a 100-day money-back guarantee to ensure you are completely satisfied with your purchase. If your device doesn't meet your expectations, you can return it for a full refund within the specified window.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
Pack Your Device
Securely pack your Anova cooker and all original accessories in the original packaging to prevent damage during transit.
Receive Your Refund
After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing